Frequently Asked Questions

Everything you need to know about working with us

We are a direct-source jewelry manufacturer with 5–6 years of integrated R&D, production, and sales experience. Our factory is based in Yiwu, Zhejiang, and we have our own design team, production workshop, and quality control system. You are welcome to schedule a video tour or visit us on site.

Our 1,000㎡ facility is equipped with the latest machinery and skilled technicians. Our monthly output value reaches RMB 900,000, ensuring on-time delivery for bulk orders.

Yes. We have been physically audited by [TÜV / SGS / Intertek]. Please contact our sales manager for the latest certification report.

Yes. We offer one-stop custom services including logo printing, customized packaging, and product design modifications. Please provide your design files in AI or PDF format.

For standard products, the MOQ is 6 pieces per style for 20 styles from our in-stock range. For first-time customers, we support small trial orders to help you test your local market.

In-stock samples are ready within 15–20 days. Custom samples typically require [Number] days. Sample fees are fully refundable once the subsequent bulk order reaches a specified quantity.

Our products comply with major international standards. We can provide test reports as required to ensure smooth customs clearance in your target market.

We implement a strict four-step QC process:
Incoming raw material inspection
In-process production checks
100% inspection before packaging
Final random inspection before shipment

We strongly recommend Alibaba Trade Assurance. We also accept T/T, L/C, and Western Union. Typical terms: 30% deposit, 70% balance against copy of bill of lading.

After deposit and sample confirmation, standard orders usually take 15–20 days, depending on order quantity and production schedule.

Still Have Questions?

Our team is ready to help. Get in touch and we'll respond within 24 hours.

Contact Us

Get a Free Quote

Fill in the form and we'll get back to you within 24 hours.